Lb99 believes gaming should be a form of entertainment—not a source of stress or addiction. We value every member's physical and mental well-being above any win.
"Gaming is for fun. When the fun stops, stop."
Responsible gaming means keeping gaming as entertainment—not letting it take over your life. Every day, thousands of people on lb99 play for fun, celebrate wins, and return to their everyday lives. That's exactly what we want for you.
For some people, though, gaming can spiral out of control. That's not a flaw or a weakness—it's a health issue with real solutions. lb99 wants to be there in those moments. We want you to recognize the signs early and feel confident seeking help.
Lb99's responsible gaming program was developed with guidance from mental health professionals. We provide a range of tools and services to help you stay in control of your gaming habits. These services are completely free and available at any time.
Gaming is a global entertainment industry, but it comes with a responsibility—protecting its members. lb99 takes that responsibility seriously. We know that a happy and healthy member is our greatest long-term asset.
Keep in mind: Reaching out for help on lb99 is completely confidential. Your information will not be shared anywhere, and there will be no negative impact on your account.
We provide these tools free of charge to help you stay in control of your gaming
Set a daily, weekly, or monthly deposit cap. Once it's set, you won't be able to deposit beyond that amount—even if you want to.
Effective ImmediatelySet a session time limit in advance. When time is up, lb99 will notify you and automatically pause your session.
Adjustable in SettingsTake a temporary break ranging from 24 hours to 6 weeks. During this period your account will be locked — login and gameplay will not be possible.
ExtendableIf you need a long-term break, you can close your account for anywhere from 6 months to permanently. This is the strongest protection tool available.
Difficult to ReverseView a full report of your total spending, time spent, and gaming patterns. Becoming aware of your own habits is the first step toward change.
Monthly Report via EmailIf you'd rather not receive bonus or promotional offers, turn off all marketing communications. Fewer offers means fewer temptations.
Effective ImmediatelyTo set these tools, go to "Settings > Responsible Gaming" in your lb99 account. If you need help, reach out via 24/7 Live Chat support.
Every element of our responsible gaming program
Age verification is mandatory at registration and before the first withdrawal on lb99. No one under 18 is permitted to play under any circumstances.
Lb99's AI system automatically detects unusual gaming patterns. If anything looks suspicious, the support team will reach out.
Our customer support team is specially trained in responsible gaming. When you reach out for help, they will guide you with empathy and care.
Once self-exclusion is active, no new accounts can be created during that period. Device and IP-based blocking measures remain in effect.
Lb99 displays awareness messages against depositing with credit cards or borrowed funds, and may place holds on suspicious transactions.
Lb99 regularly publishes information, tips, and awareness content on responsible gaming. Staying informed makes it easier to stay in control.
If you notice these signs, it's time to seek help:
This "chasing losses" mindset is one of the most recognizable signs of addiction.
If you feel the need to hide it, something isn't right.
If you find yourself breaking the limits you set, that's a warning sign.
Developing an emotional dependency is an early warning sign of a problem.
When gaming starts affecting other important areas of your life.
If you notice any of these signs, don't wait—talk to lb99 support or someone in your family.
Think honestly about these questions:
If you answered "Yes" to 2 or more of these questions, reach out to lb99 support right away. We're here to help.
The Most Frequently Asked Questions About Responsible Gaming
You don't have to face this alone—lb99 and your loved ones are here for you
Available 24/7. Speak in Bangla. Completely confidential.
Log in to the websiteSpeak with a mental health professional.
National Mental Health ServicesGame responsibly with lb99. We're with you every step of the way. Register today and experience a truly safe gaming environment.