lb99 Terms & Conditions – Know Your Rights and Responsibilities

1. General Overview

These Terms & Conditions ("Terms") apply to the lb99 platform (lb99.vu) and all associated services. By visiting the lb99 website, creating an account, or using any of our services, you are deemed to have automatically accepted these Terms.

Lb99 is an online gaming platform serving users in Bangladesh and beyond, offering slots, fish games, Live Casino, and other gaming services. We are committed to ensuring every member plays consciously and responsibly.

2. Account Registration & Management

2.1 Registration Process

To create an account on lb99, you must provide accurate and complete information. Registering with false details is strictly prohibited, and any such account will be suspended immediately.

• Each person may register only one account — multiple accounts under the same device, IP address, or identity are strictly prohibited
• Your name, date of birth, and contact details must be accurate
• Email or mobile number verification is mandatory
• You are solely responsible for keeping your account password confidential

2.2 KYC (Identity Verification)

KYC verification is mandatory before your first withdrawal or for transactions above a certain amount. A scanned copy of your National ID (NID) or passport must be submitted. lb99 typically completes KYC verification within 24 hours.

2.3 Account Security

If you suspect unauthorized access to your account, contact lb99 support immediately. Sharing your account credentials with others or transferring your account to another person is strictly prohibited.

3. Eligibility & Age Requirements

To register and use lb99's services, you must meet the following requirements:

4. Gaming Policy

4.1 Fair Play Guarantee

All lb99 games use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game outcome is entirely random and never predetermined.

4.2 RTP (Return to Player)

The RTP rate for each game is clearly stated in the game information section. RTP is the theoretical long-term average return rate — it does not guarantee results for any individual session.

4.3 Technical Issues

If a technical error during gameplay leaves a round unresolved, lb99 will attempt to restore the last valid game state. The final decision will be based on server logs.

5. Payment & Withdrawal Policy

5.1 Deposit

• A minimum deposit amount applies and may vary depending on the payment method
• Deposits can be made via mobile banking or bank transfer
• Deposits are generally credited to your account instantly
• Deposits from third-party accounts are strictly prohibited — only transfers from an account in your own name are accepted

5.2 Withdraw

• KYC verification must be completed before making a withdrawal
• Withdrawals can only be made to an account registered in your own name
• Minimum withdrawal is BDT 500 via mobile banking and BDT 1,000 via bank transfer
• Processing time may vary from 1–24 hours depending on the method
• Lb99 reserves the right to place a hold on withdrawals in the case of suspicious transactions

5.3 Currency

All transactions on lb99 are conducted in BDT. lb99 is not responsible for any losses arising from exchange rate fluctuations.

6. Bonus & Promotion Terms

Lb99 offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be followed.

6.1 Wagering Requirements

Most bonuses require a specified amount to be wagered before withdrawal — this is known as the wagering requirement. For example: a 10x wagering requirement means you need to place BDT 10,000 in bets for a BDT 1,000 bonus.

6.2 Grounds for Bonus Cancellation

• Attempting to claim bonuses using multiple accounts
• Suspicious patterns of bonus abuse
• Wagering not completed before the expiry date
• Gaming in violation of the terms and conditions

7. Prohibited Activities

Any of the following actions may result in immediate account closure and forfeiture of your balance:

• Creating or operating multiple accounts
• Using bots, scripts, or automated software
• Attempting to hack or manipulate the lb99 system
• Money laundering or use of funds from illegal sources
• Attempting to gain unauthorized access to another member's account
• Exploiting system bugs or glitches for unfair advantage
• Creating accounts using fake or stolen identities
• Using the lb99 name or brand to deceive or defraud third parties

8. Privacy & Data Protection

Lb99 treats your personal information with the utmost care. We never sell or share your data with third parties. To read our full privacy policy, Click here।

• All data is secured with 256-bit SSL encryption
• Payment information is handled in accordance with PCI DSS standards
• Your information is used solely for the purpose of providing our services
• We may be legally required to disclose information to relevant authorities

9. Liability & Limitations

Lb99 is not liable for:

• Game losses caused by your own internet disconnection
• Delays caused by third-party server issues
• Account issues resulting from your own negligence
• Service downtime due to essential technical maintenance

Lb99 always strives to minimize any inconvenience to members and restore normal service as quickly as possible.

10. Changes & Update Policy

Lb99 reserves the right to update these Terms & Conditions at any time. For significant changes, members will be informed in advance via email or in-platform notification.

• Continued use of lb99 after any changes to the terms and conditions will be considered acceptance of the updated terms
• If you do not agree to the changes, you will have the option to close your account
• You can find the last updated date at the top of the page

11. Contact & Complaints

If you have any questions or complaints regarding these Terms, please reach out to our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Complaint processing: an initial response is typically provided within 48 hours

Lb99 takes every complaint seriously and works to resolve each one through a transparent process.